Shipping policy

Shipping Policy – Zentra

Welcome to Zentra. We are committed to delivering your orders quickly and safely. Please read our shipping policy carefully before placing an order.

Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time
Estimated delivery times are:

• Pakistan: 3–7 business days
• International Orders: 7–15 business days (if available)

Please note that delivery times may vary due to courier delays, weather conditions, or high order volumes.

Shipping Charges
Shipping charges are calculated at checkout. Free shipping may be available on selected products or promotional offers.

Order Tracking
Once your order has been shipped, you will receive a tracking number through email or SMS (if available), allowing you to track your package.

Incorrect Address Information
Customers are responsible for providing correct shipping details. Zentra is not responsible for delays or lost packages due to incorrect address information.

Delayed or Lost Orders
If your order is significantly delayed or lost during transit, please contact our support team. We will work with the shipping provider to resolve the issue.

Damaged Items
If your item arrives damaged, please contact us within 48 hours of receiving your package and provide photos of the damaged item.

Contact Us
For any shipping-related questions, please contact us:

Email: support@zentra.com

Thank you for shopping with Zentra.

Yeh standard Shopify policy hai aur Shopify templates ke common sections (processing time, delivery estimates, tracking, delays, and support details) follow karti hai.

Agar aap dropshipping, Cash on Delivery (COD) ya Pakistan-only store chala rahe ho, to main uske hisaab se aur zyada professional version bana sakta hoon.